Read What our Customers Say About Us

"Our Treehouse Soft Play system has been an awesome addition to our FEC. The kids and parents love the look and versatility of the unit. It's design is great and really goes well with our theme in the facility. We have families that come in week after week just to play on the system. We at TreeTop love the system and the people at Soft Play. We were really in a bind with a month to go before opening and they were able to design the system for us and get it installed all within our budget!!! It is a great piece in our facility and we would highly recommend working the guys at Soft Play."
~ Richy Parrish, Owner, TreeTop Family Adventure, Birmingham, AL, www.treetopfamilyadventure.com

"Our indoor playground has been such a blessing to our church. The kids are absolutely thrilled by it and never grow tired of playing on it. And our children's workers love knowing the kids can have a safe, high energy time of play each week, no matter the weather! This equipment has also provided great opportunities for parents to enjoy time together while their kids play. Overall, we couldn't be more pleased."
~ Jonathan Anderson, Family Pastor, Countryside Bible Church, Southlake, Texas, www.countrysidebible.org

"We worked with Soft Play to design and install a custom two story climbing structure at our new Discovery Place KIDS museum. They worked with our designers and architects to build a structure that is accessible by both children and adults to encourage family interaction within the museum. Our guests are enjoying the structure very much and in the first year, the museum is exceeding our visitor and membership expectations."
~ Debbie Curry, Director, Discovery Place KIDS, Huntersville NC

"Our company Rollerplex, LLC, a roller skating facility purchased a play center through Soft Play. It has been a great plus to our business. Especially our birthday parties! Kids of all ages love it! We even have had some adults enjoy it. Bob Twiss was very helpful and great to work with. Everything was installed properly without any problems. We would highly recommend this company to anyone who is interested. A Soft Play play center would be a great plus to any business!!"
~ Rich Wright & Mike Crane, Rollerplex, LLC, East Liverpool, OH
 
“The new indoor PlayPlace is the best and coolest around! Customers love it. Parents like the fact that they can come for lunch and let their kids play safely.”
~ Randy Buchko, McDonald's, Strongville, OH 

"We are extremely pleased with the Soft Play playground installed at our store. We were pleased with the entire process, from initial sales contact, to design all the way through to installation. We were, however, most pleased with the 22% increase in our same month comparative sales. We can without hesitation recommend Soft Play to any Dairy Queen operator."
~ Guy Hill, Nocana Dairy Queen, Nocana, Texas

“I’ve remodeled three of my stores in Ohio and have added Soft Play playgrounds to each one. The indoor playgrounds have helped increase sales by 20%. Before the rebuild, dinner sales were slow - bringing in only $150 - $200 per hour. Now the store is bringing in $600 - $700 per hour each night, busy with lots of families and kids”
~ Steve Payne, McDonald's, Brunswick, OH

“The new playground really makes a statement. It has brought back families old and new to our store. The return on investment has been great!”
~ Jim and Marcia Papp, McDonald's, Tamarac, FL

“Since replacing my old Playland with a new playground installed in a Modified Indoor Playland, my sales are up almost 20% to $2.3 million.”
~ Tom Fewster, Jr., McDonald's, Fort Meyers, FL

"I just wanted to let you know how pleased we are with the Soft Play equipment located in our Kids Place Play Park. The equipment gives our customers an opportunity to sit down and relax while their kids play. This way both adults and children can enjoy it, which makes us happy. Thanks again Soft Play."
~ Rocell Melohn, Carolina Place Mall, Charlotte, North Carolina

“Replacing my old playland unit with a new playground was the right decision to make. We saw an instant jump in sales and our restaurant was up 10% for the entire year.”
~ Keith Austin, McDonald's, Enterprise, AL

"After doing a lot of homework, we purchased our playground from Soft Play, and are very satisfied with the end results provided by them. Soft Play was a cost-effective choice. They worked with us every step of the way to meet our budget and to provide the best overall value. We would not hesitate in recommending Soft Play to other businesses looking to create a winning play area or party area."
~ Joe Pistilli, Anjou, Quebec

“There’s no question that the new PlayPlace has had a very big impact on sales. Happy Meal sales are up 40%.”
~ Mark Heinz, McDonald's, Marleton, NJ

“I took out an old, outdated unit and replaced it with a new Soft Play unit. The playground is very nice - sales are up because of it. The playground is great at attracting kids and their families,” After the installation, the store realized a 10-12% increase in revenue.
~ Mike Grimm, McDonald's, Danville, VA 

"Since installing the space-themed playground, sales are up. Happy Meal sales have sky rocketed 30-40%, and total sales are up 15% this year. Families love it. They think it’s terrific and state-of-the-art. It’s very busy. We see about 500 kids playing in the PlayPlace per day."
~ Dan Gardner, McDonald's, Lompoc, CA

"I am dropping you this quick note to thank you and your staff for the professional installation of my Soft Play equipment. The installation went completely to plan in both timing and construction. What hiccups that did occur, were dealt with both professionally and with absolutely no fuss or complaint."
~ David Williamson, Bournemouth, UK

"The Children's Play Gym has been a major draw for our new facility. It has allowed our YMCA to better serve our child care participants, families within our YMCA , and also schools within our service area. The Play gym has also been an unexpected revenue producer through our rental program. As a Program Director this equipment is a very valuable tool. We would seriously recommend that YMCAs explore this type of equipment to make stronger connections to both youth and families."
~ George Mueller, Executive Director & Troy Curtis, Senior Program Director, YMCA, Camden, Maine

"We are quite happy with the play areas in our furniture stores. The squeals of delight from the children who visit our stores make us happy to know that we can offer them some type of entertainment while their parents are shopping! Maintenance of the play area is a breeze and it wipes off easily. I even found our cleaning lady going down the slide one day with her duster! I was quite pleased with the installation process. Your men were neat and efficient. They also supplied me with information on maintenance and were very professional."
~ Linda Shapiro, LEVIN FURNITURE

"As an owner/operator with McDonald's, I have observed my customers and their reactions to the Soft Play equipment in use at my restaurant. It is uplifting to see the delight of the children enjoying the play area and reassuring to know that the parents are secure in allowing their children to play there safely. The crew is most appreciative of the ease of cleaning and keeping it appealing to our young customers. Working with Bob Twiss has been a pleasure. I recommend Soft Play highly to everyone."
~ Jim Sweeney, McDonald's

"We discovered Soft Play at a trade show here in Las Vegas. We had the equipment installed, and we’ve been very pleased. Our Soft Play system is part of a large multi-use entertainment complex, and it’s been a big hit. The equipment is exceptional and the amenities are superior to anything else we’ve seen. Plus, we had a couple of special requests, and everyone from the sales rep to the installers was more than happy to accommodate us. Job well done Soft Play."
~ Ron Fry, Coast Resorts, Las Vegas, Nevada

“After having been negatively impacted by a new Burger King with a playground, we added an indoor PlayPlace to our Ludington restaurant. The jungle themed PlayPlace is a wow! We have a competitive advantage in our local market due to the PlayPlace. Sales immediately increased and we continue to outperform the competition.”
~ Larry Lounsbery, McDonald's, Ludington, MI 

"We’re a family entertainment complex with video games, rides and an ice-rink. The Soft Play equipment we had installed last August has been a great addition. Everyone from the sales rep to the installation crew was excellent. But more importantly, our customers love the way it looks, and all the tubes and slides really attract the kids - it’s one of the most active and busiest parts of the complex. I just wish we had more space to accommodate a larger unit."
~ John Nielsen, Rinkside Sports, Gurnee, Illinois

"The work out of a project with Soft Play Europe has always been a 'hand in hand' cooperation. From planning the playground up to the installation of the equipment, Soft Play has always been a perfect partner. We have chosen the Soft Play equipment for the modularity, high play value and quality. The parents and our young guests appreciate the different play components and over-all safety. We plan on installing 10 playgrounds in 23 of our existing restaurants and all new restaurant builds will contain a Soft Play playground."
~ Kevin Murphy, Egypt

"I just wanted to let you know that since we replaced our outdoor playground with ballpit with a new playground without ballpit, we had an increase in sales. I would also like to let you know that this unit is far easier to care for than other playgrounds I have had."
~ Gloria Noday, Cincinnati, Ohio

"I wanted to express how pleased I am with the performance of the Soft Play playground I purchased for my business. I am very satisfied with the increase in sales, as well as by the comments of my customers. Kids enjoy playing in the park, and parents appreciate the security of the excellent visibility of the playground's design. I would recommend Soft Play to anyone looking to add a play environment to their business."
~ Luc Harvey, Dorion, Quebec

"Just a short note to tell you how pleased we are with the new Soft Play playground we chose to install in our new restaurant. The positive reaction of both parents and, more importantly, the children is both encouraging and rewarding. The Space Buggy is a big hit. I'm proud of our playground installation and would recommend Soft Play for other play areas."
~ Robert Mignault, Saint-Bruno, Quebec

"About 13 percent of our customers bring their children when they visit the mall. We've estimated that about 2000 kids use the playground installation everyday. Of course that means there are also about 2000 parents bringing these kids. So the playground has really made an impact."
~ Mike Payton, Carolina Place Mall, Charlotte, North Carolina

"We became the birthday party Mecca when we installed our Soft Play playground. Kids love it! It’s great for them because it’s not only fun and durable, but they love playing on it. My trading area has expanded dramatically because of the playground."
~ Jay Morgan, Tamaqua, Pennsylvania

"We couldn’t have asked for a better attraction - over 750 children play on it a day! Not only have our sales increased 57 percent since we installed it, but the minute the kids arrive in the restaurant, they run to the Soft Play playground. Needless to say, we feel this is an outstanding product!"
~ Larry Buchman, Minneapolis, Minnesota

“Before the new playground, I thought there was no way we were going to squeeze anymore revenue out of the store.” Endrusick explained that revenues jumped from $2 million to $2.369 million. “Customers love it. It’s been outstanding in terms of generating excitement and attention to the store.”
~ Andrea Endrusick, McDonald's, Oxford, NC

"Soft Play is a very reliable product. And our customers continue to give us positive feedback about their children’s response to the playground. Many of them would rather have their kids play on it than pay for entertainment elsewhere."
~ Dave Parachomiak, Lloydminster, Alberta

"We have Soft Play playgrounds in two of our franchises. When we installed our first one, we saw an 18 percent increase in sales the first year! We installed our second one and have already seen a 14 percent sales increase at that franchise. Soft Play is great to work with. We were very pleased with their installation service and they follow-up regularly to ensure we’re satisfied with the products."
~ Jose Longpre, Sherbrooke, Quebec

"I’ve never seen anything like it! Since we installed our play system customer response has been overwhelming. It’s great for business because it brings in families instead of just individuals. Soft Play is truly an innovative product."
~ Tim Funderburk, Cookeville, Tennessee

"Soft Play’s product presentation really attracted us. And the playground colors certainly attract kids! It’s a very good product."
~ Guy Lemay, Repentigny, Quebec

"Your Soft Play representative and I worked together extensively to design our PlayPark® with what our customers needed. We achieved maximum utilization of space along with maximum toy usability. We have seen different choices which can be used. We continue to receive positive feedback from our customer base. It has been a great experience."
~ Larry Fisher, McHenry, Illinois

“The new playground looks great. I think it has added significant highway visibility. We have received many positive comments from our customers on it.”
~ Keith B. Muller, McDonald's, Dawsonville, GA

"As we were preparing to open Bullwinkle’s, we knew we wanted some kind of playground equipment. After doing some serious research, going to trade shows and talking to lots of people, we chose Soft Play because of their experience and unsurpassed maintenance reputation. It was definitely the right decision. We love that Soft Play was willing and able to build exactly what we wanted. Plus, it’s been a great personal relationship. Everyone from the Soft Play sales rep to the maintenance crew has been first class.
~ Robin Rose, Bullwinkle’s Family Food & Fun, Cary, North Carolina

"When we went into a large expansion and remodeling mode about four years ago, we had a Soft Play playground installed at nearly all of our 48 locations. It’s really worked well for us because it’s a stand-alone system and we can cluster many of our children’s games around the equipment. It’s kind of a focal point at our restaurants. Plus it’s very easy to clean and maintain. Soft Play even designed a purple vinyl panel on the front of our play parks to match our mascot."
~ Beverly Downward, Peter Piper Pizza, El Paso, Texas

"I have had a Soft Play playground at my franchise for a little over a year. We see over 100 children using it daily - day care centers even come weekly to play. We have been very satisfied with Soft Play’s service and products."
~ Luis Hernandez, Red Oak, Texas

"I had Soft Play install a playground at my Dairy Queen in Waco, Texas. The children in the area were very excited and came by quite often during the install asking when they could play. The installers did a good job and the sales rep, Pam Johnson, came by and took pictures to send back to the home office to make sure it was done to their satisfaction. Our business increased every month between 8 and 16%. The installers left extra materials for minor maintenance which has not been needed the first year and the playground has kept excellent color through the Texas heat. Thanks again, Pam Johnson and Soft Play."
~ Gary Linthicum, Dairy Queen, Waco, Texas